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Re: vSphere client black screen

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Hi DaedalusK71,

 

The black screen can be caused due to the following reasons

 

1. Issue related to DNS/FQDN of host/guest

Verify the DNS/FQDN of both ESXi host and guest

 

2. ESXi host may need to restart management agent services (kb1003490)

Check the other VM hosted by the same ESX/ESXi host.If they don’t have issue this may not be the root cause

 

3. Video memory of VM is too small for WDDM video driver

  (C:\Program Files\Common Files\VMware\Drivers\wddm_video\)

VMware suggest video RAM increase from default 4MB to minimum 8MB when use WDDM driver, or somewhere between 4-32 MB (kb1016770)

 

4. Firewall blocking ports 902/903 (kb749640)

To enable port on proxy, do this

   Log in to ESXi, open /etc/vmware/config

   add line -

    vmauthd.server.alwaysProxy = "TRUE"

   service xinetd restart

 

Just check if these are causing the issue.

Hope this helps!!

 

Regards,

SatyS

If you find this useful,mark the answer as correct/helpful


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