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Login issue with domain accounts to vCSA 5.5

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Hello everybody,

I've a problem about AD authentication with vCSA SSO 5.5, these're my installation steps:

 

- vCSA 5.5 ovf template deployed with standard installation and joining in AD (domain functional level is Windows 2003).

- DNS host and related PTR records has been added.

- vCSA ports on enterprise firewall are open;

- I've changed default certificates with custom certificates following this KB VMware KB: Configuring Certificate Authority (CA) signed certificates for vCenter Server Appliance 5.5

- After CA configuration, I've added Identity my enterprise domain in identity sources and I've created Administrator role in vcenter server with my domain account.

 

So, when I try to connect to web client, I login successfully, but I get this error:

 

Client is not authenticated to VMware Inventory Service - https://10.74.70.140:10443

Unable to create the managed object for - urn:vmomi:AuthorizationManager:AuthorizationManager:C96635F6-B5A6-4045-AE92-18DD7A3DE2F0.

 

So, I've rebooted vCSA, but at reboot (and also if i restart vpxd service only), I get this error:

 

Registering vCenter Server Inventory Service... failed

Please, restart vmware-vpxd to enable the Inventory Service.

Updating the vCenter endpoint in the Lookup Service.

Intializing registration provider...

Getting SSL certificates for https://FQDN:7444/lookupservice/sdk

Failed trying to retrieve token: ns0:RequestFailed: Error occured looking for solution user :: More than one solution user found

Return code is: ServiceNotResponding

Starting ldap-server..done

Starting vmware-vpxd: success

Waiting for vpxd to initialize: .success

 

So, I can't work with my domain account.

 

How can I solve this issue?

 

Thank you very much

Regards

Daniele


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