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VMware Converter fails from ESX 4.x to ESXi 5.5 with error "FAILED: A general system error occurred:TaskInfo indicates error but no exception is specified." at 14%

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So we upgraded the 1st Host with RAM, wiped it clean and installed ESXi 5.5 VSphere Essentials. I successfully converted all but one VM over. The last Server is our Virtual SBS 2008 Server, currently on a SATA RAID1 array on the 2nd Host. During the conversion the process fails at 14%. We first started to have issues with our Veeam backups as well as Symantec System Recovery - both seem to fail due to bad sectors so we are in a pickle here. I isolated the issue down to 1st Virtual Disk of that VM, the other 3 Virtual Disk that VM has associated seem fine as I can image them via SSR without errors.

 

I found online someone who suggested to use VMware Data Recovery which I installed and configured but when I try to run that backup I get a message that the Hosts aren't licensed.

 

Our VCenter Server is updated to VCenter 5.5 Essentials, the rebuild VMware Host is ESXi 5.5 and the Host with the VM we are having problems with is running ESX 4.1.0

 

SSR fails with the following error:

 

Error EC8F17B7: Cannot create recovery points for job: Daily Backup of (C:\), DATA (D:\), EMAIL (E:\), WSUS (F:\).

 

Error E7C3000F: Device \\?\Volume{49952939-ca7f-11df-8405-806e6f6e6963}\ cannot read 4648 sectors starting at LBA 182658248.

 

Error EBAB03F1: The request could not be performed because of an I/O device error. (UMI:V-281-3215-6071)

 

Details:

 

Source: Symantec System Recovery

 

All points to some bad sectors/clusters on the RAID1 array

 

I have not tried to run CHKDSK /R /F on that C: Volume but considering that the VMware Converter crashed with the VM being shutdown I did not expect that to be of any help unless someone thinks there is a correlation??? I did not want to make matters worse on the VM as we don't have a current backup of the OS. I was able to image the Data partitions this morning.

 

Any feedback would be appreciated.



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